Work

AI reception

Emergency Dentist LLC

I built an AI voice agent for an emergency dental practice to answer after-hours calls and guide callers through booking.

Emergency Dentist after-hours call reception with a conversation, booking guidance and transfer-to-staff options.
63 hoursovernight coverage each week10 pm–7 am, seven days; recorded coverage schedule.
Client
Emergency dental care
Role
Built
Timeline
2026 · Delivered
Stack
Vapi, Claude Sonnet, ElevenLabs, Simli, Next.js, Tailscale, Apps Script

Patrick built our practice an AI phone receptionist that answers every call, day or night, and walks patients through booking. He's knowledgeable, answered every question quickly, and was a genuine pleasure to work with throughout. Highly recommend him.

Dr. Brent Sedon, Emergency Dentist LLC

The AI voice agent answers overnight calls from 10 pm to 7 am and guides patients through booking.

A practice promising around-the-clock emergency care needed its phone service to support the same promise.

A caller in pain could reach voicemail precisely when an appointment mattered most.

  1. Built an AI voice agent that answers callers’ questions, guides them through booking, and transfers them to staff when asked.
  2. Set up overnight coverage from 10 pm to 7 am every day.
  3. Added a talking-avatar version of the same AI voice agent for a transparent display kiosk in the practice, configured remotely.

Design around the urgent call

Guide a caller toward booking rather than merely collecting a voicemail.

Cover the difficult hours

Provide unconditional overnight handling instead of relying on office availability.

What the project delivered

~200+Estimateafter-hours bookingsThe practice's estimate since 10 April 2026, not a system count.

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